Thread: OT - XFinity vs FiOS
Re: OT - XFinity vs FiOS
In all honesty, these companies are spending so much money on the product they skip other areas such as customer service. I've heard about Xfinity too but don't know about it because I've never had to call them. That puts them up on Fios right there.
When I was switching a guy was on another board who was a Verizon supervisor and dropped Fios because of customer service.
None of them are so great. All their money is going into the tech stuff.