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  1. #16
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    Re: OT - XFinity vs FiOS



    FiOS has been kind of a bust with Verizon though. I work with a couple of Verizon IT guys and they've been telling me for about 6 months now that Verizon is going to start weening itself off of FiOS because they aren't seeing the return of the money they initially invested in the infrastructure.

    Verizon's bread and butter will always be cellular technology. So, I'm not surprised to see them selling home TV/Internet services to XFinity.

    They offered me 50 megs of internet (so realistically like 25-30 megs) guaranteed (am getting about 10-12 with FiOS right now), free HD DVR, HBO, Encore, & Starz included for duration of service, and about 100 more channels including HD channels. Furthermore, FiOS' on-demand kind of sucks and all of their movies are pretty expensive. I was going to rent an old movie...I think maybe Empire Records or something like that and they only had it in SD and it was $9.99 to rent it.

    I can buy that movie for less than 10 bucks, haha.

    I think I am going to switch and I'll just deal with the customer service as I go.
    Milk is for babies. When you grow up, you have to drink beer.

    -Arnold Schwarzenegger



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  2. #17

    Re: OT - XFinity vs FiOS

    Quote Originally Posted by wickedsolo View Post
    Brings me to another point...is direct tv going to block out ravens games? Am i going to have to get sunday ticket or something?
    The Ravens/Titans games get blacked out here because we're technically in the Titans market and the games are on local TV, so NFL Sunday ticket can't show them. We decided to get east/west channels instead of local channels.

    That said, NFL Sunday ticket is the greatest invention ever. I watch the Ravens at noon, get my pick of best games in the afternoon, or simply flip around watching all of them. Primetime games are even better because I have eight hours of football flipping to go through.
    "A moron, a rapist, and a Pittsburgh Steeler walk into a bar. He sits down and says, Hi Im Ben may I have a drink please?
    ProFootballMock




  3. #18
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    Re: OT - XFinity vs FiOS

    Quote Originally Posted by darb72 View Post
    The Ravens/Titans games get blacked out here because we're technically in the Titans market and the games are on local TV, so NFL Sunday ticket can't show them. We decided to get east/west channels instead of local channels.

    That said, NFL Sunday ticket is the greatest invention ever. I watch the Ravens at noon, get my pick of best games in the afternoon, or simply flip around watching all of them. Primetime games are even better because I have eight hours of football flipping to go through.

    Yea, direct TV has really cornered the market on that one.
    Milk is for babies. When you grow up, you have to drink beer.

    -Arnold Schwarzenegger



    Check out Fatherhood Rules - a blog site dedicated to sports, food, music, movies, and politics.
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  4. #19
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    DirecTV has to follow game rules just like every network / provider.

    They show whatever games are regularly aired in your market. Sunday Ticket is an extra and they do not black out games that are otherwise on the air in your market.
    WARNING: This post may contain material offensive to those who lack wit, humor, common sense and/or supporting factual or anecdotal evidence. All statements and assertions contained herein may be subject to literary devices not limited to: irony, metaphor, allusion and dripping sarcasm.




  5. #20

    Re: OT - XFinity vs FiOS

    id be highly surprised if there was such a thing as worse customer service then Xfinity.




  6. #21
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    Re: OT - XFinity vs FiOS

    Quote Originally Posted by jonboy79 View Post
    id be highly surprised if there was such a thing as worse customer service then Xfinity.
    Just try calling FIOS.

    In all honesty, these companies are spending so much money on the product they skip other areas such as customer service. I've heard about Xfinity too but don't know about it because I've never had to call them. That puts them up on Fios right there.

    When I was switching a guy was on another board who was a Verizon supervisor and dropped Fios because of customer service.

    None of them are so great. All their money is going into the tech stuff.




  7. #22

    Re: OT - XFinity vs FiOS

    I haven't had FIOS yet(not available in my neighborhood), but....

    with Xfinity,
    Yoiu will be on hold a half hour minimum
    they will NOT be able to fix your problem
    they will schedule an apt
    there Tech may or may not show up at all, but it certainly won't be within their specified window, that will always require you to take time off from work.
    The tech will simply bring a new box, and likely has really no idea what he's doing. He will call in to his tech support several times.
    And there is at least a 50% chance that somone will forget to log in the new box, and within a week your service will be cut off and you will need to call back again, only to find out they still have you listed with the old box.
    You will get used to unplugging and plugging in your cable modem for internet. Up to several times an hour when it's bad. As little as once or twice a day when it's good.
    Your price will change every roughly 90 days, and people will call you with new offers that sound astonishingly similar to what you just had... You may have to add phone if you want a cheaper price...
    But the real kicker.
    You will never hear I'm sorry, please, thank you, nothing. You will never have build any equity through repeated business. After a decade or more, a simple request for the cancellation department will get you the cancellation department. they really couldn't possibly care less if you continued your service.
    Last edited by jonboy79; 08-23-2012 at 10:59 AM.




  8. #23
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    Re: OT - XFinity vs FiOS

    Ive never had to unplug my cable modem to re-charge it, not once.

    You don't have to call anyone if you have that prob. Just go into the nearest
    comcast office, take the old modem with you and they will give you a new one
    or even a new box if you need it.

    Just turn in the old equipment. Anyone should be able to unhook the modem
    and cable boxes and re-hook em.




  9. #24

    Re: OT - XFinity vs FiOS

    Quote Originally Posted by AirFlacco View Post
    Ive never had to unplug my cable modem to re-charge it, not once.

    You don't have to call anyone if you have that prob. Just go into the nearest
    comcast office, take the old modem with you and they will give you a new one
    or even a new box if you need it.

    Just turn in the old equipment. Anyone should be able to unhook the modem
    and cable boxes and re-hook em.
    Comcast isn't that local for me.
    I've had 6 or 7 different modems in the past decade. My problme has been consistant in 3 seperate dwellings in the same rough area of Owings mIlls. I have needed, on average, 2 power cyclings a day for a decade, to simply have high speed internet. Some days I need to cycle the power almost every time i change web pages. On those days, I steal wirelessly from my neighbors.




  10. #25
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    Re: OT - XFinity vs FiOS

    My wife had Comcast in Baltimore (I'm assuming it is probably the same network as you in Owings Mills) and the service in Baltimore wasn't very good either. However, I did have Comcast when I was in college in PA and I never had any issues with it at all.

    I think it definitely depends on the region...at least as far as service is concerned.
    Milk is for babies. When you grow up, you have to drink beer.

    -Arnold Schwarzenegger



    Check out Fatherhood Rules - a blog site dedicated to sports, food, music, movies, and politics.
    http://fatherhoodrules.com




  11. #26
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    Re: OT - XFinity vs FiOS

    I have DirectTV for my TV and Comcast for internet.

    Love them both individually for the service they are providing, but I would never bundle again. I actually pay less than I did when everything was with Comcast and AT&T U-Verse, thanks to DirecTV's promos.
    WARNING: This post may contain material offensive to those who lack wit, humor, common sense and/or supporting factual or anecdotal evidence. All statements and assertions contained herein may be subject to literary devices not limited to: irony, metaphor, allusion and dripping sarcasm.




  12. #27
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    Re: OT - XFinity vs FiOS

    Well, I decided to stick with FiOS. It may be a little extra, but I've had it for over a year now and have little to no complaints.

    Not that switching to XFinity would have been a MASSIVE change for me, but something was just kind of making me think twice about it...so I opted to say no thanks and I'll re-evaluate it when my contract is up with FiOS in October.
    Milk is for babies. When you grow up, you have to drink beer.

    -Arnold Schwarzenegger



    Check out Fatherhood Rules - a blog site dedicated to sports, food, music, movies, and politics.
    http://fatherhoodrules.com




  13. #28
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    Re: OT - XFinity vs FiOS

    YO SOLO - Im watching the Ravens game now and it's the first game Ive watched on Xfinity.

    The local games have never been in HD unless a national team like Gruden and Jaws are doing it.

    It's been years now and the Ravens local games still aren't in HD except the above and when they're on ESPN.

    Any comments.




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